Caroline Koestenruijter & Hans van der Loo

Giftig gedoe op de werkplek

From Aggressive Behavior to Social Safety

AI-BOOK   I   2024   I   Original language AI-Book: Dutch



9.99

It’s hard to believe: each year, nearly 2.5 million incidents of toxic behavior occur in the workplace. But what exactly does “toxic behavior” mean? Where does it come from? What patterns can we recognize? And why has this issue suddenly become so urgent?

Most importantly: how can we prevent and address it? What is the antidote that can create a socially and psychologically safe work environment?

This book provides compelling, well-researched, and above all practical answers to these questions. The authors reveal how toxic workplace behavior arises and is perpetuated, and they offer dozens of actionable tips, tools, and models to help prevent and effectively tackle it.

Giftig gedoe op de werkplek is a must-read for anyone committed to improving social and psychological safety within teams and organizations.

  • The first thoroughly researched book in the Netherlands on the development of social (un)safety at work

  • Highly relevant topic, featuring over twenty striking case studies and dozens of insider stories

  • Presents a new perspective: shifting focus from isolated incidents to recurring patterns shaped by group dynamics and environmental factors

  • Packed with practical tools and frameworks you can start using right away

The jury is impressed by the authors’ nuanced perspective on the topic, the practical action framework, and their courage to challenge the current approach. — Management Book Award Jury Report

About the authors

Caroline Koetsenruijter is a researcher, advisor, trainer, and author of the bestsellers Jij moet je bek houden! and Het Agressieparadijs. Her mission is to create open and safe working environments for all employees. Since 2007, she has served as director of the KCB Institute

Hans van der Loo focuses on psychosocial safety and self-motivation within teams. He is a researcher, facilitator, and bestselling author of several titles, including Psychologische veiligheid: Zo vorm je vrijmoedige teams en Veldgids Psychologische Veiligheid, both published in 2020.